Contact POD Network

Tell us where you are stuck. We will help you find the right next step.

Questions about membership, payments, classroom access, courses, resources or a possible partnership are welcome. Choose the channel that fits your request and include enough context for the team to understand it clearly.

Direct Contact Channels

Choose the easiest way to reach POD Network.

Use email for detailed questions, WhatsApp for a direct conversation, or open Skool when your question belongs inside the member community.

@

Detailed Questions

Email

Useful for membership questions, course and resource enquiries, partnerships or a message that needs more context.

contact@podnetwork.store →

WA

Direct Conversation

WhatsApp

Send your name, registration email and a concise summary so the team can identify the correct membership or support context.

+212 706 450 551 ↗

S

Member Community

Skool

Members can use the focused community categories for learning questions, design reviews, resources, homework and live-session discussions.

Open POD Network on Skool ↗

What Can We Help With?

Send your question to the right conversation.

Start your message with one of these topics. It helps the team understand whether the question concerns your membership, the learning experience or a wider collaboration.

Membership & Payment

Joining and Billing

Questions about pre-registration, card checkout through Skool, bank-transfer registration or the status of a submitted payment proof.

Access & Technical

Account or Page Access

Help identifying an access issue, registration mismatch, broken page, missing classroom area or another technical blocker.

Courses & Resources

Finding the Right Material

Guidance on the classroom path, replay, live session, research tool or practical resource connected to your current goal.

Partnerships & General

Collaborations and Other Questions

Partnership proposals, relevant creator opportunities, media enquiries or a question that does not fit the other categories.

A Useful First Message

Include the details that help us understand the issue.

Clear information reduces unnecessary back-and-forth. Share only what is relevant and never send passwords, authentication codes or full payment-card details.

General checklist

For membership, learning or partnership questions, include:

  • Your full name and preferred contact method
  • The email used for POD Network or Skool
  • The main topic of your request
  • The platform, course or resource involved
  • What you already tried, when relevant

For technical questions

Help the team see the same problem you are seeing:

  • Name the page or classroom area involved
  • Describe the expected result and what happened instead
  • Include the device or browser when it may matter
  • Attach a screenshot with private information hidden
  • Do not share passwords, login codes or card details

Payment privacy: do not email bank-transfer receipts. Use the protected receipt-upload step on the Pre-Registration page after choosing bank transfer. This keeps payment proof connected to the correct registration instead of leaving it in a general inbox.

What Happens Next

A simple path from message to the right next action.

The exact next step depends on the request. Membership access, technical questions, learning guidance and partnership enquiries require different checks.

01

We identify the topic

Your message is matched to membership and payment, technical access, learning support or partnerships and general enquiries.

02

We review the context

The team checks the information you provided and may ask for a missing detail when it is needed to understand the request.

03

We share the next step

You receive the relevant guidance, link, clarification or follow-up needed to continue through the appropriate channel.

Frequently Asked Questions

Quick answers before you contact us.

If your question is not covered here, use email or WhatsApp and include the relevant context from the checklist above.

Where should I send a bank-transfer receipt?

Use the receipt uploader on the Pre-Registration page after choosing bank transfer. Do not send bank receipts by email. The protected registration flow connects the receipt to the information submitted with your membership request.

Where does card payment happen?

Card registrations continue to the POD Network page on Skool, where the current checkout and billing terms are shown before payment.

I paid by bank transfer. How do I ask about the status?

First make sure the receipt was submitted through the Pre-Registration page. You can then contact the team on WhatsApp with your name and registration email, without resending sensitive banking information.

Where should I ask a course or design question?

If you are already a member, use the relevant Skool category whenever possible. Areas such as Design Reviews, Tools & Resources, POD Homework and marketplace discussions keep learning questions connected to the community.

What should I include in a technical-support message?

Include your registration email, the page or classroom area involved, what you expected, what happened and a privacy-safe screenshot when useful. Never share your password or authentication code.

Can I propose a partnership?

Yes. Email contact@podnetwork.store with a clear description of the proposal, the audience it serves, what you are offering and why it is relevant to POD Network members.

Does contacting the team guarantee account approval or a specific outcome?

No. The team can review the request and explain the relevant next step, but marketplace approvals, sales and financial results depend on external platforms and individual implementation.

Start the Right Conversation

Share the context. Keep private details protected. Let us guide the next step.

Choose WhatsApp for a direct message, email for a detailed enquiry, or use Skool for member learning and community discussions.